How do I get my pass and wristband?

• You can buy 1-day and 2-day passes at the Sheldon Theatre from Big Turn staff between 12-9PM on Friday, February 16 and Saturday, February 17. Tickets are exclusively available online up until Friday at 12 noon. You can pay with cash or card. 

Can I buy or pick up tickets at each individual venue?

• No. Wristbands are available exclusively online at bigturnmusicfest.com before Friday, February 16. During the event, you can purchase tickets from BTMF staff at the Sheldon: 443 W 3rd St, Red Wing, MN 55066. 

Where do I pick up my wristband? When can I pick up my wristband?

• BTMF ticket holders must exchange their tickets (printed ticket or confirmation email ready on phone) for wristbands before going to any BTMF venues. Wristbands are non-transferrable and non-refundable. One wristband per person. Each individual accessing the event must have their wristband on their wrist at all times.

• Wristband exchange will only be available day-of on Friday, February 16 and Saturday, February 17 this year. Wristband exchange before the fest will not be available.

• Wristband exchange will happen at the Sheldon Theatre Box Office, 443 W 3rd St, Red Wing, MN 55066, through the BTMF staff from 12-9PM daily. The team will be able to exchange your wristband, complete payment of day-of purchase, and assist with merch orders. 

• Note: Tickets may only be picked up by the original buyer with valid photo ID.

• Prices increase as each tier sells out and will change to day-of pricing at 12:01AM on Friday, February 16. Day-of prices will then be applied to Friday and Saturday 1-day passes, along with 2-day weekend passes.

Does my wristband let me see all the artists performing?

• Yes! Your wristband is your ticket to enter the festival, each venue, and all artist performances. Note there are venue capacities that are required for each venue. Arrive early if there’s a band you REALLY want to see. 

Can I change my ticket from a one day to a two day?

• Yes. Contact us at bigturnredwinghelp@gmail.com and we’ll be able to provide guidance on changing your ticket. We look forward to seeing you both nights!

I can no longer make it. Can I get a refund? 

• No, we are not able to offer refunds. We are able to transfer your ticket to another individual’s name. Please contact us at bigturnredwinghelp@gmail.com to transfer your ticket.

What if a venue is full?

• With 21 venues ranging in size from 30 capacity to 500, it’s bound to happen. But no fear! There are plenty of venues and space for nearly 3,500 people - meaning plenty of venues will have capacity. 

What if there’s inclement weather?

• We're Minnesotans - we know the weather in Febrrruary can be tough, but feel confident that BTMF will happen rain or shine or snow or blizzard. We did take this into account when planning a winter festival in Minnesota. As a reminder, wristbands are non-refundable, even in inclement weather.