FAQ
Please review the below for your questions. If you do not see your question answered, reach out to the Big Turn team on Facebook, Instagram or through email at info@bigturnmusicfest.com for assistance.
How can I become a sponsor?
Reach out to our team on the Sponsorship page to learn about potential sponsorship opportunities and become a sponsor today!
Where do I pick up my wristband? When can I pick up my wristband?
- Big Turn ticket holders must exchange their tickets (printed ticket or confirmation email ready on phone) for wristbands before going to any Big Turn venues. Wristbands are non-transferrable and non-refundable. One wristband per person. Each individual accessing the event must have their wristband on their wrist at all times.
Note: Tickets may only be picked up by the original buyer with valid photo ID.
- Wristband exchange will happen at the Sheldon Theatre Box Office, 443 W 3rd St, Red Wing, MN 55066, through the Big Turn Music Fest staff from 12-9PM daily. The team will be able to exchange your wristband and complete payment of day-of purchase.
- Wristband exchange will only be available during the festival. Wristband exchange before the fest will not be available.
Can I buy tickets in person? Where can I do that?
You can buy 1-day and 2-day passes at the Sheldon Theatre from Big Turn staff between 12-9PM on Friday and Saturday of the festival. Passes are also available online. You can pay with cash or card.
Is this an all ages festival?
Yes, but some drinking establishments may be 21+, so be sure to bring a valid ID.
Can I buy or pick up tickets at each individual venue?
No. Wristbands are available exclusively online at bigturnmusicfest.com before the festival. During the event, you can purchase tickets from Big Turn Music Fest staff at the Sheldon: 443 W 3rd St, Red Wing, MN 55066.
When do prices increase?
Prices increase as each tier sells out and will change to day-of pricing at 12:01AM. Day-of prices will then be applied to Friday and Saturday 1-day passes, along with 2-day weekend passes.
Does my wristband let me see all the artists performing?
Yes! Your wristband is your ticket to enter the festival, each venue, and all artist performances. Note there are venue capacities that are required for each venue. Arrive early if there’s a band you REALLY want to see.
Can I change my ticket from a one day to a two day?
Yes. Contact us at info@bigturnmusicfest.com and we’ll be able to provide guidance on changing your ticket. We look forward to seeing you both nights!
I can no longer make it. Can I get a refund?
No, we are not able to offer refunds. You can transfer your ticket to another individual’s name. Check out this link.
What if a venue is full?
With so many venues ranging in size from 30 capacity to 500, it’s bound to happen. But no fear! There are plenty of venues and space for nearly 3,500 people – meaning plenty of venues will have capacity.
What if there’s inclement weather?
We’re Minnesotans, we know the weather in FEBRRRUARY can be tough, but feel confident that Big Turn Music Fest will happen rain or shine, snow or blizzard. We did take this into account when planning a winter festival in Minnesota. As a reminder, wristbands are non-refundable, even in inclement weather.
Where is Big Turn?
Big Turn is located at lots of venues throughout the prettiest little downtown of Red Wing, Minnesnowta. Most venues are within a 3-block radius!
I’m driving to Big Turn. Where can I park?
Red Wing is a parking-friendly city. There is tons of street parking, a few ramps throughout the downtown. As always – be safe and don’t drink and drive!
Where can I stay?
Take a look at a listing of places to stay on our lodging page.
How do I get back to my hotel safely?
Please be responsible. Many of the venues are within walking distance so you shouldn’t need to drive between them. Taxis and other means of transportation are available to take you home safely.
Where can I find medical assistance during the festival?
We make every effort to create a safe and secure environment at Big Turn. If you need any assistance, find the Venue Captain at the nearest venue or Big Turn Music Fest staff member.
What can’t I bring?
-
- Please view the list below to see what you can and cannot bring in specific to different areas of the festival.
- Prohibited items:
-
NO Glass
-
NO Weapons
-
NO Drones
-
NO Illegal Substances including drugs or drug paraphernalia
-
NO Outside Alcohol or beverages unless it is a sealed water bottle
-
NO Professional Cameras (with detachable lenses longer than 2” long)
-
NO Pets (even really, really tiny ones)
- *ALL ITEMS ARE SUBJECT TO CHANGE WITHOUT NOTICE
-
